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All of Zoe & Eve Products are not refundable. If you wish to return the item, here's some important things to know:

  1. Please Contact us through Email within 7 days form shipment date.
  2. We do not offer exchanges or refunds regarding sizing issues.
  3. Return and Exchange are only eligible for Incorrect Item(s) & Defective Item(s)
  4. The items have to be in perfect condition and internal labels must be intact
  5. Items must be returned to us unworn and unwashed. We will not be responsible for any lost mails during this return process.
  6. Customers shall bear full responsibility in ensuring items mailed back are packed and secured properly in the original packaging.
  7. Customers are highly recommended to mail the item via a mode of delivery that allows tracking.