All of Zoe & Eve Products are not refundable. If you wish to return the item, here's some important things to know:
- Please Contact us through Email within 7 days form shipment date.
- We do not offer exchanges or refunds regarding sizing issues.
- Return and Exchange are only eligible for Incorrect Item(s) & Defective Item(s)
- The items have to be in perfect condition and internal labels must be intact
- Items must be returned to us unworn and unwashed. We will not be responsible for any lost mails during this return process.
- Customers shall bear full responsibility in ensuring items mailed back are packed and secured properly in the original packaging.
- Customers are highly recommended to mail the item via a mode of delivery that allows tracking.